Issue Area: Access and Accommodation

Diane, who has orthopedic impairments which limit her mobility, was unable to carry her laundry from her third-floor apartment to the laundry room in the basement of her building without severe back pain.

We worked with Wendy to successfully request both a structural modification to her windows and an accommodation to the building policy so she could use a window unit once her windows were changed. Now Wendy can breathe better and feels more secure in her apartment.

We were able to get the railroad company to fix its tracks so that James can once again safely and independently go to and from town.

After being denied access to an after school program because she uses a wheelchair, Ella is successfully attending and enjoying the program along with her friends and peers.

Each year we now petition the NH Interpreter Licensure Board for a one-year waiver that covers all Nepali Sign Language interpreting for Kamala and several other deaf and hard of hearing Nepali-Bhutanese people.

We worked with Marjorie to get the supports she needed and the state agency agreed to conduct additional training about scheduling interpreters, using video relay, and effectively communicating with people who are deaf and hard of hearing.