Client Grievance Policy and Procedures

It is the policy of the DRC to provide all clients and those seeking services with a copy of the Client Grievance Policy and Procedures and an opportunity to file a grievance. If you choose to file a grievance, you are assured that no adverse repercussions will occur to you in any future interaction with the DRC. A grievance may be filed for the following reasons:
1. You feel that you were improperly denied services (see Part I)
2. You feel that the services were not effective (see Part I)
3. You feel that you were improperly denied a reasonable
accommodation (see Part II)

Download a copy of our Grievance Policy Here (revised May, 2018)

        

 

updated June 27, 2018